What evidence supports a marketing spend audit beyond invoices?
If an agency invoice matches the purchase order and was approved, what else should internal audit inspect before concluding the marketing controls are effective?
Invoices are only one part of the evidence trail. They show that a payment was requested and approved; they do not prove that the campaign delivered valid, useful, contract-compliant activity.
Useful evidence may include approved campaign briefs, contract terms, platform exports, invalid-traffic reports, media placement reports, lead files, consent records, CRM conversion data, duplicate checks, complaint logs, sales feedback, budget approvals, and management review minutes.
The auditor should connect payment approval to performance validation. For example, if a vendor bills for 18,000 leads, management should have some control that evaluates whether those leads came from approved sources, passed basic quality checks, and were reviewed before renewal or payment decisions.
The audit conclusion should distinguish:
- invoice approval control,
- vendor-performance control,
- data-quality control,
- privacy or consent control, and
- management-reporting control.
That distinction keeps the report from overstating assurance based on a clean accounts-payable sample.
Master Engagement Work with our CIA Course
45 lessons · 90+ hours· Expert instruction
Related Questions
What should an auditor do if a supervisor weakens a supported finding?
How should auditors prepare for a technical exit meeting?
When should audit quality concerns be escalated beyond the engagement team?
How does business knowledge affect internal audit quality?
Where should an auditor begin a full-company internal control audit?
Related Articles
Join the Discussion
Ask questions and get expert answers.